Here you will find designs created and developed by artists of “Mezroze”. All designs are made for fabrics and not printed yet – BUT – there is an unique opportunity for our visitors to turn the idea into a real product. You can vote for your favorite designs and patterns you are really interested to purchase and designs with more votes will be soon printed on fabrics and available in our stock.
Or you can order liked designs (printed on fabrics you choose for the custom order) right NOW! MOQ 300m.
After delivery
of the ordered goods the Buyer should check the goods if they do not show any
apparent defects caused by transport. If yes, the Buyer is obliged not to take
over the goods, to draft a report on the damage with the carrier's employee and
to immediately inform the Seller. No later claims of damage caused by transport
will be taken into account. Customer's signature affixed to the transport note
or freight note is considered as the customer's consent with the take-over of
the goods concurrently confirming that the goods have been handed over
undamaged. If the Buyer
identifies any defect of the goods delivered by the e-shop, the complaint may
be filed by an e-mail sent to info@balticfabrics.com
When filing a complaint, the Buyer shall submit the tax document proving the
purchase of the goods, specify their contact information (name, address,
telephone number, e-mail) and transport the goods to the Seller. For the
purpose of the most effective settlement of the complaint it is advisable to
specify the order number and particularly to provide a detailed description of
the defect (what defects are in question and how and when the defects
manifested themselves).
A justified
complaint will be settled by replacement of the goods, by refunding the paid
purchase price or by repair. The complaint
including remedy of the defect must be handled without undue delay within 30
days of the complaint filing date, unless the Buyer and the Seller agree upon a
different period. The costs of
transport to Seller shall be borne by the Buyer. The costs of transport of the
goods under complaint back to the Buyer shall be borne by the Seller.
Complaints will
especially not be acknowledged in the following cases:
If the defect in textiles was
caused due to wear and tear or as a result of improper use (for example
non-keeping of the washing symbols) or storage.
If the complaint concerns a
defect, due to which a lower price has been agreed.
Textiles sold by meter must be
claimed before cut; if a defect is identified during the subsequent
handling, any work with the textile must be interrupted, otherwise the
complaint will not be acknowledged.
If a complaint is filed against
a defect that does not manifest itself.
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